Frequently Asked Questions

Everything you need to know about shopping at Sunster Official Shop

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.

How do I ensure I choose the right size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite fitting garments to ensure a perfect fit.

What payment methods do you accept?

Sunster Official Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your materials sustainably sourced?

We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we partner exclusively with fair-trade certified factories.

How should I care for my Sunster apparel?

To maintain the longevity of your items, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are located on the inner label of every garment.